Admissions, not calls
Rank channels by admissions completed and their value rather than by calls received.
For Addiction Treatment
Match completed admissions and their value to the calls and campaigns that produced them — in a market where the cost per call is among the highest anywhere.
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The blind spot
Treatment keywords are among the most expensive in advertising and most calls never become an admission. Judging channels on call volume here is an expensive way to be wrong.
Rank channels by admissions completed and their value rather than by calls received.
Only exact matches count automatically; anything weaker is flagged rather than assumed.
A call in one month that admits the next still traces to the campaign behind it.
Not impressions, not leads, not cost per click. Closed revenue, by the channel that produced it, for a period you choose — with the portion we could not trace shown rather than quietly shared out across your paid channels.
| Channel | Sales | Revenue | Share |
|---|---|---|---|
| Google Ads | 29 | $533,000 | |
| Meta Ads | 8 | $143,000 | |
| Email marketing | 3 | $52,000 | |
| Direct / Unknown | 31 | $572,000 |
Cost per call in this category can run into the hundreds. At that price the difference between a channel producing calls and a channel producing admissions is the difference between a viable programme and an unaffordable one.
Ranking on completed admissions rather than call volume regularly reorders the channels entirely — and the cheapest calls are frequently from the audience least likely to admit.
A large share of admissions come from clinicians, previous patients, and families who found the programme some other way. That belongs in Direct / Unknown rather than credited to whichever campaign was running.
Its size matters. If half of admissions arrive that way, the marketing question is different from what a paid-channel report alone would suggest.
"We generated 400 leads" invites an argument. "This channel closed $186,400 last quarter, here is the reconciliation" ends one. The teams that can show closed revenue by channel are the teams that get the next increase approved, because they are asking with evidence rather than with conviction.
Killing spend is politically harder than adding it, because someone always owns the channel being cut. A number that reconciles to the sales export takes the argument out of the room — you are not overruling a colleague's judgement, you are reading the same ledger they are.
Platform-reported conversions do not reconcile to revenue, and eventually someone in finance notices. Reporting built from your own closed-sales export starts from the number finance already trusts, which is why it holds up when it is checked.
Because this reconciles exports rather than tracking visitors, it works on months that have already closed. You are not instrumenting now to learn something in ninety days — you can answer for last quarter today, which is usually when the question is being asked.
The match needs a contact detail, an amount and a date. No diagnosis, no clinical record, no treatment detail — and none of it should be in the export.
Keep it. Its export is one of the two files; it tells you the call came from a channel, and this tells you the call became an admission.
Which is why calls are the wrong measure. Unadmitted calls appear as unmatched leads and cost nothing against your allowance.
Flat monthly pricing with no per-call, per-minute or per-form fees. The number here is the number on the invoice. Most addiction treatment land on Enterprise — ten seats for the team and the highest monthly record allowance, since a year of closed deals is a lot of rows.
A single business getting started
$49/mo
billed monthly
A business scaling ad spend
$199/mo
billed monthly
One business closing at volume
$499/mo
billed monthly
Reporting on many clients at once
$799/mo
billed monthly
Completed admissions: a contact email or phone, the admission value, and the date. Nothing clinical.
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