“Sierra already reports on our leads.”
On registrations and activity, which it sees. Closed commissions live in the brokerage's records, which it does not.
For Sierra Interactive
Export your registrations and leads, match them against closed commissions, and find out which sources produce people who eventually buy or sell.
No API key Nothing to install in Sierra InteractiveNothing to install No card requiredNo card
Sierra Interactive sits on the lead side in CloseRev: its website registrations and captured leads carry a contact detail, a date and a source, and matched against closed commissions they show which sources produced clients rather than contact details. A property search site that asks visitors to register before they see more listings collects a great many contacts from people who only wanted to keep browsing, so what separates a good source from a busy one is what happened afterwards. Commission with no traceable lead is reported as Direct / Unknown.
Last checked against Sierra Interactive's own documentation on September 25, 2026.
The gap
Registrations are counted daily. Which of them ever produced a closing is a question nobody has answered.
What was sold, to whom, and for how much.
The click, the keyword, the call, and what each one cost.
The file
Three things carry the match: who, how much, and when. Anything else is optional and only changes how the report can be sliced.
As entered at registration. Some will be fake or throwaway, and the match rate by source says how many.
Where the visitor came from before registering, as recorded at the time.
When they registered, and whether they registered to search or asked for a home valuation.
The commission received on closed transactions, which is the revenue side of the match.
Step by step
Written for somebody with Sierra Interactive open in the next tab. Report names vary by edition, so each step says what to look for.
One row per lead with the contact detail, source, type and date.
A home-valuation request and a search registration are different people at different stages.
From the brokerage's transaction records: client contact detail, commission, closing date.
A search registration can precede a purchase by a year or more.
The join runs on the phone and the email, normalised, with the match rate per source reported beside the revenue.
What comes back
Revenue by channel, the count of sales behind each figure, and an honest bucket for the ones nobody could trace. Sample figures, from the worked example on the Real Estate Teams page — not from a Sierra Interactive account.
| Channel | Share | Sales | Revenue |
|---|---|---|---|
| Portal leads | 44 | $502,000 | |
| Google Ads | 31 | $353,500 | |
| Meta Ads | 15 | $167,500 | |
| Sphere and referrals | 24 | $279,000 | |
| Direct / Unknown | 49 | $558,000 |
Unmatched sales stay in Direct / Unknown. They are never spread across the paid channels to make the total look better.
The argument
Asking visitors to register before they can see more listings is a reasonable lead capture strategy, and it produces a lot of registrations.
A share of them come from people who only wanted to keep browsing, and who typed whatever let them through — a spare email, a wrong number, a made-up name.
Those registrations look identical to real ones in a lead count. They separate only when the file is matched against clients who closed.
The report shows the match rate per source beside the revenue, and a source with a very low match rate is telling you most of its registrations were never real contacts.
That is a fact about the source's traffic, not about the team's follow-up, and it is the first thing worth knowing.
A visitor asking what their home is worth is thinking about selling, often soon. A visitor registering to save a search may be a year from buying.
They arrive through the same site and often the same campaigns, and pooled together they produce a conversion rate that describes neither.
Split by lead type, the picture changes: seller leads are usually fewer and far more valuable per lead, and a source strong in one is often weak in the other.
Teams that run this often find they have been judging a seller campaign by buyer-lead standards, or the reverse.
Once somebody has registered, saved-search emails and listing alerts keep them coming back for months.
By the time they contact an agent, the most recent thing they touched is often an alert email, and any last-touch report credits the alert.
The alert kept them warm. The source that brought them to the site in the first place produced them, and that is what the report credits.
The alerts' own value is real and is better measured as how long registrants stay engaged, not as acquisition.
Crediting acquisition to the alert also hides the real question about the source: whether the people it brought were ever going to buy. A source that produces registrants who engage with alerts for a year and never close is not a good source with patient buyers. It is a source of browsers, and the alert is keeping them browsing.
Home purchases follow months of looking, and a registration from this spring may close next year.
A report grouped by closing date credits this quarter's commissions to marketing from a year ago; grouped by registration date, it puts each client against the source that produced them.
The most recent registration cohorts will always look poor, because they have not had time to close. The report labels them as incomplete rather than comparing them with mature ones.
Cutting a source because its newest registrants have not closed yet is the most common error this prevents.
Fair questions
On registrations and activity, which it sees. Closed commissions live in the brokerage's records, which it does not.
The match rate per source will say how many of those registrations were real contacts.
The purchases take that long. Grouping by registration date lets you act on the cohorts that have matured.
No. It reads files you exported, so your website, leads and routing stay where they are.
The lead side. Closed commissions from the brokerage are the other half.
Registrations and leads with a contact detail, source, type and date, plus closed commissions.
Because a forced registration collects fake and throwaway details, and the rate shows how many of a source's registrations were real.
No. They are different people at different stages, with very different value per lead.
As retention. They keep registrants engaged, and the acquisition credit goes to the source that brought them to the site.
Two years. A search registration can precede a purchase by a year or more.
Their cohorts are labelled incomplete rather than compared with mature ones.
Yes, where the lead file carries the assigned agent, which separates source quality from follow-up.
Any commission with no traceable lead, usually sphere and referral business.
A contact detail, a source and a date on one side; a contact detail, a commission and a date on the other. No search history, no saved listings, no messages. Encrypted in transit and at rest and deleted with the import.
Closed commission per source, buyer and seller leads apart, match rate beside revenue, grouped by when the lead registered, and everything unmatched kept visible.
By trade
What the report looks like once the export is in, written for each one.
Other systems
Running more than one system, or comparing? The method is the same and the columns are not.
Sierra Interactive and the other product names and logos on this page belong to their owners and are shown to identify the software a file comes from. CloseRev is not affiliated with or endorsed by them, and connects to none of them: it reads a file you export.
Start today
Nothing to install in Sierra Interactive, no API key, and no need to have been tracking anything until now. Last year works as well as this month.