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Para Zenoti

The group average is true of no single location you operate.

Export sales from Zenoti, upload the leads behind them, and get guest value per source per location.

Sin clave de API Nada que instalar en ZenotiNada que instalar Sin tarjeta de créditoSin tarjeta

CloseRev reads a Zenoti export of sales — the guest's phone or email, the amount and the date — and matches it against the campaigns and calls that produced the first booking. Zenoti is chosen by multi-location operators, which means the single most valuable thing the data can do is stop being an average: a channel that wins in one catchment routinely loses in another. Sales with no traceable lead are reported as Direct / Unknown.

Comprobado por última vez con la documentación del propio Zenoti el 24 de septiembre de 2026.

La brecha

Marketing is bought centrally, judged centrally, and delivered into a dozen different local markets.

Zenoti ve

Qué se vendió, a quién y por cuánto.

ninguna fila en común
Su cuenta publicitaria ve

El clic, la palabra clave, la llamada y cuánto costó cada uno.

El archivo

Qué debe contener la exportación.

Tres cosas sostienen la coincidencia: quién, cuánto y cuándo. Todo lo demás es opcional y solo cambia cómo se puede desglosar el informe.

  1. Necesaria

    Guest phone or email

    On the guest record. Groups usually have both, which makes this one of the cleaner matches in the catalogue.

  2. Necesaria

    Sale total

    Services, retail, packages and memberships together. Retail and memberships carry the margin.

  3. Necesaria

    Sale date

    When money was taken. Packages are better attributed on purchase than on redemption.

  4. Necesaria

    Location or centre

    The column that makes this page worth doing. Without it the report is a group average.

Paso a paso

Cómo sacar el archivo de Zenoti.

Escrito para quien tiene Zenoti abierto en la pestaña de al lado. Los nombres de los informes varían según la edición, así que cada paso indica qué buscar.

  1. Export sales with the guest and the location

    One row per sale with a contact detail, the total, the date and the centre.

  2. Include retail and memberships

    A services-only file understates every channel that brings engaged guests and flatters the ones that bring discount-seekers.

  3. Take six to twelve months

    First visits are usually promotional. The channels separate on what the guest spent afterwards.

  4. Export lead sources with the location where possible

    A national campaign and a local one need to be distinguishable, or the split cannot be made.

  5. Upload both

    The join runs on the phone and the email, normalised, with results reported per location as well as per group.

Lo que recibe

La página que Zenoti no puede mostrarle.

Ingresos por canal, el número de ventas detrás de cada cifra y un grupo honesto para las que nadie pudo rastrear. Cifras de ejemplo, del caso práctico de la página Medicina estética y dermatología, no de una cuenta de Zenoti.

Atribuidos a un canal$165,60072% de $230,000
Ventas coincidentes201 de 280solo alta confianza
Ticket medio$820por venta pagada
CanalProporciónVentasIngresos
Meta Ads96$78,200
Google Ads61$55,200
Email marketing44$32,200
Directo / Desconocido79$64,400

Las ventas sin coincidencia quedan en Directo / Desconocido. Nunca se reparten entre los canales pagados para que el total se vea mejor.

El argumento

Qué cambia cuando cada guest y el anuncio comparten una fila.

Catchment decides more than creative in a multi-location group

Two locations twenty miles apart can face different competitors, different price expectations and a different local search landscape.

A channel that produces the cheapest new guest at one can be the most expensive at another, and a blended report will never show it because the average sits between them.

Splitting revenue by centre turns one ambiguous number into a set of local decisions, which is how a group actually allocates.

It also identifies the locations where a channel is carrying the group average, which is usually two or three of them.

Those are the sites where a change in spend has an effect, and the rest is noise being managed as though it were signal.

Memberships change the unit of value entirely

A guest on a monthly membership is recurring revenue with a predictable life, quite unlike one who books a treatment when a promotion runs.

Counted as a single sale, a membership looks small; counted across its life it is often the most valuable outcome a channel can produce.

The report sums by guest across the window and keeps memberships identifiable where the export allows, so the two outcomes are not averaged together.

Channels differ sharply in how often their guests convert to membership, and that difference is usually larger than the difference in first-visit value.

For a group, shifting spend toward the channels that produce members is the single highest-leverage finding this report produces.

Promotional first visits make the first transaction uninformative

Introductory pricing is close to universal in this category, so the first sale measures the offer rather than the guest.

Every source looks similar at that point, which is why cost per new guest is such a stable and such a useless ranking.

Six to twelve months of sales shows which guests returned at full price, and the ordering is frequently the reverse of the acquisition-cost ordering.

It also shows which offers produce returning guests, which is a creative decision rather than a channel one and is often the cheaper fix. Changing an introductory offer costs a morning; replacing a channel costs a quarter, and the file usually shows the first is what was needed.

Packages and gift cards move money away from the treatment

A package bought once and redeemed over months, or a gift card bought by one person and used by another, both break a naive match on the treatment date.

Attributing on redemption spreads one decision across a season and credits whatever ran each time; attributing on purchase keeps it with the campaign that produced it.

The report sums by guest and uses the purchase date, and flags guests whose spend is dominated by a single prepaid event rather than a habit.

A gift card's redeemer is a new relationship of their own, and the report treats them as such rather than crediting the original purchase's channel. Crediting both to one campaign would double-count a guest the group acquired once, which is the sort of quiet inflation that makes a report impossible to defend.

Preguntas justas

«Zenoti ya hace eso». No exactamente.

Ellos dicen

«Zenoti already reports across our locations.»

Nosotros decimos

It reports what was sold at each. It has no record of the campaign that produced the guest.

Ellos dicen

«We buy marketing centrally.»

Nosotros decimos

Which is exactly why the per-location split matters: the same spend is landing in a dozen different markets.

Ellos dicen

«Everyone arrives on a promotion.»

Nosotros decimos

Yes, which is why the first sale cannot rank channels and six months of them can.

Preguntas

Zenoti, en concreto.

¿Algo más? Pregúntenos y le responderá una persona.

No. It reads an exported file, so your appointments, guest records and payment vault stay where they are.

Zenoti y los demás nombres de productos y logotipos de esta página pertenecen a sus propietarios y se muestran para identificar el software del que procede un archivo. CloseRev no está afiliada a ellos ni cuenta con su respaldo, y no se conecta a ninguno: lee un archivo que usted exporta.

Empiece hoy

Dos exportaciones y lo sabrá.

Nada que instalar en Zenoti, sin clave de API y sin necesidad de haber rastreado nada hasta ahora. El año pasado funciona igual de bien que este mes.