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For Pipedrive

Which channels produced the deals you actually won?

Export won deals and match them to the ads, calls and referrals behind them — including the sources Pipedrive only records as a text field.

No API key Nothing to install in Pipedrive No card required

The gap

Pipedrive's source field is whatever the rep typed. It is not a campaign, it has no cost attached, and nobody has ever checked it against what closed.

Pipedrive sees

What was sold, to whom, and for how much.

no shared row
Your ad account sees

The click, the keyword, the call, and what each one cost.

The file

What the export needs in it.

Three things carry the match: who, how much, and when. Anything else is optional and only changes how the report can be sliced.

  1. Needed

    Person email or phone

    The person linked to the deal. Pipedrive keeps people and organisations separately, and the person is the one who can be matched.

  2. Needed

    Deal value

    The won value. If you discount heavily, export the final value rather than the original.

  3. Needed

    Won date

    The date the deal was marked won, used consistently across uploads.

  4. Optional

    Pipeline

    Keeps new business, upsell and renewal pipelines from averaging into one cost per deal.

Step by step

Getting the file out of Pipedrive.

Written for somebody with Pipedrive open in the next tab. Report names vary by edition, so each step says what to look for.

  1. Filter deals to won

    Build a filter for won deals over your chosen period and add the person's email and phone to the visible columns.

  2. Reach back two sales cycles

    Deals closing this quarter were created in earlier ones. If the file starts where the quarter starts, most rows will have no enquiry to match to.

  3. Add the person's contact detail

    Organisation name alone cannot be matched. The email or phone on the linked person is the key.

  4. Export CSV and upload

    Confirm the suggested mapping or set it by hand. Nothing is inferred without you seeing it first.

  5. Upload the sources

    Ad exports, call tracking, referral lists, outbound sequences — each becomes a source file and is ranked on won revenue.

What comes back

The page Pipedrive cannot show you.

Revenue by channel, the count of sales behind each figure, and an honest bucket for the ones nobody could trace. Sample figures, from the worked example on the B2B SaaS page — not from a Pipedrive account.

Traced to a channel$2,070,00069% of $3,000,000
Sales matched51 of 75high confidence only
Average sale$40,000per paid sale
ChannelShareSalesRevenue
Google Ads18$720,000
LinkedIn Ads21$930,000
Email marketing12$420,000
Direct / Unknown24$930,000

Unmatched sales stay in Direct / Unknown. They are never spread across the paid channels to make the total look better.

The argument

What changes when the deal and the ad share a row.

A source field is a memory, not a measurement

Almost every Pipedrive account has a source field on the deal or the person, and almost none of them are trustworthy. It is filled in by a rep at the moment of creation, from a list somebody wrote two years ago, based on what the prospect said when asked how they found you — and prospects genuinely do not remember.

The field is not useless. It is a sales-side hypothesis. What it cannot do is carry a cost, distinguish a campaign from a channel, or survive contact with the question of what the source actually earned.

Reconciling won deals against the source exports replaces the hypothesis with a join. The person who signed in September either appears in August's ad-click list or they do not. Where the rep's field and the match disagree, both are shown — that disagreement is usually more informative than either one alone.

Small sales teams have no analyst and the most to gain

Pipedrive's typical customer is a team small enough that nobody owns reporting and large enough that the ad spend matters. The result is that channel decisions get made on impressions of what is working, and those impressions are formed by whichever deal closed most recently and most loudly.

Two file uploads produce a ranked table instead. It is not a data project and it does not require anybody to change how they use the CRM.

Lost deals tell you something the won ones cannot

Two channels can produce the same number of won deals while one of them also produced forty lost ones that consumed a month of the team's time. Won-deal revenue alone rates them equally.

Export lost deals too, with a status column, and the report can show win rate by channel alongside revenue. For a small team where selling capacity is the real constraint, that is frequently the more actionable half.

Nothing to install, and the past is analysable

There is no app to authorise, no tracking code, and no change to your pipeline configuration. The method works from records the CRM already holds because the sales team kept them for their own reasons.

That also means last year works. You do not need to have been instrumented at the time, which is the usual reason attribution projects start producing useful output two quarters after somebody decides to do one.

What a small team actually does with the answer

The output is a short list: channels ranked by won revenue, with the deal count behind each and an honest unattributed bucket. On a small team the useful action is usually one of three things, and all of them are cheap.

Shift budget from a channel producing volume to one producing value. Change what the team responds to first, because the report shows which source's deals actually close. Or stop paying for something entirely, which is the hardest decision to make on impressions and the easiest to make on a revenue table.

None of those needs a project. They need one number that somebody trusts, which is what the reconciliation produces.

Fair questions

“Pipedrive already does that.” Not quite.

They say

“We already set a source on every deal.”

We say

This checks that field against what actually closed, and adds the campaign and the cost behind it. Where the two agree you have gained confidence; where they disagree you have learnt something.

They say

“Our deals are small.”

We say

Then the cost of misallocating a channel is a larger share of your budget, not a smaller one.

They say

“We use Pipedrive loosely.”

We say

The match needs a person with an email or phone, a value and a date. Everything else about how you use it is irrelevant.

Questions

Pipedrive, specifically.

Something else? Ask us and a person answers.

Won deals with the linked person's email or phone, the deal value, and the won date.

Pipedrive and the other product names and logos on this page belong to their owners and are shown to identify the software a file comes from. CloseRev is not affiliated with or endorsed by them, and connects to none of them: it reads a file you export.

Start today

Two exports, and you will know.

Nothing to install in Pipedrive, no API key, and no need to have been tracking anything until now. Last year works as well as this month.