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Para Shop-Ware

A thousand-dollar ticket that was mostly parts is not a thousand-dollar ticket.

Export repair orders from Shop-Ware, upload the leads behind them, and rank channels on gross profit — shop by shop.

Sin clave de API Nada que instalar en Shop-WareNada que instalar Sin tarjeta de créditoSin tarjeta

CloseRev reads a Shop-Ware export of repair orders — the customer's phone or email, the sale and its cost, and the date — and matches it against the calls, ads and listings that produced the first visit. Repair groups running several shops need two things a single-shop report never gives them: an answer per location, and a ranking on what the work was worth after parts, not on what it was billed at. Revenue with no traceable lead is reported as Direct / Unknown.

Comprobado por última vez con la documentación del propio Shop-Ware el 25 de septiembre de 2026.

La brecha

Every location reports sales. The owner's real question is which channels produce profitable work at which shops.

Shop-Ware ve

Qué se vendió, a quién y por cuánto.

ninguna fila en común
Su cuenta publicitaria ve

El clic, la palabra clave, la llamada y cuánto costó cada uno.

El archivo

Qué debe contener la exportación.

Tres cosas sostienen la coincidencia: quién, cuánto y cuándo. Todo lo demás es opcional y solo cambia cómo se puede desglosar el informe.

  1. Necesaria

    Customer phone or email

    On the customer record, which is what joins every later visit back to the first one.

  2. Necesaria

    Sale and cost of the repair order

    What was billed and what the parts cost. Their difference is what the channel actually earned the business.

  3. Necesaria

    Order date

    When the order was closed. Keep the date of any declined work too, if the export has it.

  4. Opcional

    Shop and labour hours

    Which location, and how much technician time the job took. Both change the ranking.

Paso a paso

Cómo sacar el archivo de Shop-Ware.

Escrito para quien tiene Shop-Ware abierto en la pestaña de al lado. Los nombres de los informes varían según la edición, así que cada paso indica qué buscar.

  1. Export closed repair orders with cost

    One row per order with a customer contact detail, sale, cost of parts and the date.

  2. Keep the shop on every row

    A group-wide ranking describes no single location, and marketing is usually local.

  3. Export your lead sources, by shop where possible

    Tracked numbers per location, search campaigns per location, map listings, fleet programmes.

  4. Take a year

    Declined work that comes back months later needs time to arrive before it can be credited.

  5. Upload both

    The join runs on the phone and the email, normalised, with results per shop and for the group.

Lo que recibe

La página que Shop-Ware no puede mostrarle.

Ingresos por canal, el número de ventas detrás de cada cifra y un grupo honesto para las que nadie pudo rastrear. Cifras de ejemplo, del caso práctico de la página Talleres mecánicos, no de una cuenta de Shop-Ware.

Atribuidos a un canal$203,00058% de $350,000
Ventas coincidentes406 de 695solo alta confianza
Ticket medio$492por venta pagada
CanalProporciónVentasIngresos
Google Ads203$101,500
Anuncios de servicios locales142$77,000
Meta Ads61$24,500
Directo / Desconocido289$147,000

Las ventas sin coincidencia quedan en Directo / Desconocido. Nunca se reparten entre los canales pagados para que el total se vea mejor.

El argumento

Qué cambia cuando cada repair order y el anuncio comparten una fila.

A group average describes no shop

Repair groups buy marketing centrally and deliver it into several local markets, each with its own competitors and its own mix of customers.

A channel that fills bays at one location can do nothing at another a few miles away, and a group-wide figure sits between them and describes neither.

Splitting every figure by shop turns one ambiguous number into a set of local decisions, which is how a group actually allocates.

It also shows which locations are carrying a channel's group-wide result, which is usually two or three of them.

Those are the shops where changing the spend changes something.

Gross profit, not sales, is what a channel earned

Two orders with the same total can be mostly labour or mostly parts, and the business keeps very different amounts from each.

Channels do not bring the same mix. A source producing heavy parts jobs can top a sales ranking and sit near the bottom of a profit one.

Where the export carries the cost of the order, the report ranks on the difference, which is the number the owner cares about.

Where it does not, the report ranks on sales and says so, rather than implying a precision the file does not contain.

Deferred work belongs to the channel that brought the car in

A customer declines a recommendation today and comes back for it three months later. The second order often looks like a return visit with no marketing behind it.

It was produced by the first visit — and so by whatever brought the customer in the first time.

Summing by customer across a year, rather than judging each order alone, keeps that work attached to the channel that earned it.

It is also a measure of the shop: a channel whose customers come back for deferred work is producing customers who trust the shop, which is worth more than its first-visit figure suggests.

Technician hours are the constraint

A shop can only sell the hours its technicians have. A channel bringing long, low-margin diagnostic work can fill the week and leave little behind it.

Where the export carries labour hours, the report shows gross profit per labour hour by channel, which is the fairest comparison for a shop at capacity.

For a shop with idle bays the ranking that matters is different, and the report shows both so the owner can choose.

Neither figure is visible in an advertising platform, which sees clicks and calls and never sees the bay.

For a group, the per-shop version of this is the useful one. A location running at capacity should be bought different work from a location with empty bays, and a single group-wide channel budget cannot do that.

Preguntas justas

«Shop-Ware ya hace eso». No exactamente.

Ellos dicen

«Shop-Ware already reports sales by shop.»

Nosotros decimos

It does. It has no record of what produced each customer, because that predates the first repair order.

Ellos dicen

«We only track sales.»

Nosotros decimos

Then the report ranks on sales and says so. Adding the cost of the order is what turns it into a ranking on profit.

Ellos dicen

«Our marketing is bought for the whole group.»

Nosotros decimos

Which is why the shop split matters: the same spend lands in several different local markets.

Preguntas

Shop-Ware, en concreto.

¿Algo más? Pregúntenos y le responderá una persona.

No. It reads a file you exported, so your repair orders, inspections and customer messages stay where they are.

Shop-Ware y los demás nombres de productos y logotipos de esta página pertenecen a sus propietarios y se muestran para identificar el software del que procede un archivo. CloseRev no está afiliada a ellos ni cuenta con su respaldo, y no se conecta a ninguno: lee un archivo que usted exporta.

Empiece hoy

Dos exportaciones y lo sabrá.

Nada que instalar en Shop-Ware, sin clave de API y sin necesidad de haber rastreado nada hasta ahora. El año pasado funciona igual de bien que este mes.