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Para FieldEdge

FieldEdge knows what the job was worth. It does not know which advert produced it.

Export completed jobs, upload the calls and leads beside them, and rank your marketing on invoiced work instead of on booked calls.

Sem chave de API Nada para instalar no FieldEdgeNada para instalar Sem cartão de créditoSem cartão

CloseRev reads a FieldEdge export of completed work — the customer's phone or email, the invoiced amount and the completion date — and matches it against your call and lead records. It answers which marketing produced the jobs you invoiced for a contractor whose work arrives overwhelmingly by phone, which is the route ad platforms report worst. Jobs it cannot trace are reported as Direct / Unknown rather than shared out.

Verificado pela última vez na documentação do próprio FieldEdge em 24 de setembro de 2026.

A lacuna

The dispatch board fills up and the trucks roll. At the end of the month you know exactly what you invoiced and nothing at all about which of it your advertising caused.

O FieldEdge vê

O que foi vendido, para quem e por quanto.

nenhuma linha em comum
Sua conta de anúncios vê

O clique, a palavra-chave, a ligação e quanto cada um custou.

O arquivo

O que a exportação precisa ter.

Três coisas sustentam a correspondência: quem, quanto e quando. O resto é opcional e só muda como o relatório pode ser detalhado.

  1. Obrigatória

    Customer phone or email

    On the customer record the job belongs to. A phone number is the realistic key in this trade — most of these customers rang, and a good share of them have no email on file at all.

  2. Obrigatória

    Invoiced amount

    What the job actually billed, including any parts and any change to the scope on site. Not the estimate, which is a different and less interesting number.

  3. Obrigatória

    Completion or invoice date

    When the work was done or billed, rather than when the call was booked. The gap between those two matters most on replacement work.

  4. Opcional

    Job type or trade

    Service call, maintenance, replacement — whatever your file distinguishes. It becomes the split that separates cheap volume from real money.

Passo a passo

Como tirar o arquivo do FieldEdge.

Escrito para quem está com o FieldEdge aberto na aba ao lado. Os nomes dos relatórios variam conforme a edição, então cada passo diz o que procurar.

  1. Export completed jobs with revenue

    One row per job with a customer contact detail, the invoiced amount and a date. Look for the export that lists jobs with what they billed, rather than for a particular report name — the names differ by edition and by how your account was set up.

  2. Check the phone column first

    This trade lives on the phone and dies on missing contact details. If a meaningful share of jobs have no phone and no email, the matched share will be low and that is a property of the file rather than of the marketing.

  3. Export your calls and leads

    Call tracking is the usual source, and the website forms and any marketplace leads belong in the same file. Contact detail plus where the lead came from.

  4. Cover a wider window on the job side

    A maintenance call in March becomes a system replacement in July. A sales file that stops at the end of the campaign month will miss the revenue the campaign actually produced.

  5. Upload both and read the disagreements

    Where a channel's booked-call rank and its revenue rank differ, that gap is usually the most useful output on the report.

O que você recebe

A página que o FieldEdge não consegue mostrar.

Receita por canal, a quantidade de vendas por trás de cada número e uma categoria honesta para as que ninguém conseguiu rastrear. Números de exemplo, do caso prático da página Empresas de climatização (HVAC) — não de uma conta do FieldEdge.

Atribuída a um canal$349,20068% de $513,500
Vendas com correspondência81 de 144só alta confiança
Ticket médio$3,620por venda paga
CanalParcelaVendasReceita
Google Ads38$241,400
Meta Ads24$61,600
E‑mail marketing19$46,200
Direto / Desconhecido63$164,300

Vendas sem correspondência ficam em Direto / Desconhecido. Nunca são distribuídas entre os canais pagos para melhorar o total.

O argumento

O que muda quando cada job e o anúncio ficam na mesma linha.

The service call and the replacement are the same customer and not the same money

A diagnostic visit bills a couple of hundred. The system replacement that visit leads to bills ten thousand or more, weeks or months later, and it is the reason the marketing was worth running at all.

Ad platform reporting sees the first event if it sees anything, because that is the one close enough in time to a click to be attributed. The second is invisible to it, and the second is where the margin is.

Matching an invoice export that reaches well past the campaign window recovers exactly that revenue. It is disproportionately the large revenue, which is why channels reorder when you do it.

Most of this work arrives by phone, which is the route least well reported

Somebody with no heat does not fill in a form. They ring the first number they can find, and the call is answered by a person who books it and moves on. Nothing in that sequence records a campaign.

That is precisely why the pairing works. A tracked number attributes the call, FieldEdge records what the job billed, and the two are joined on a phone number captured by the network rather than typed by anybody.

Where a contractor has no call tracking at all, this still works on the leads they do capture, and the report will be honest about how much it could not place.

Maintenance agreements change what a customer is worth

A customer on an agreement is not one job, they are a relationship with several invoices a year and a much better chance of buying equipment from you when the time comes.

Crediting all of that to the campaign that first produced them flatters that campaign enormously; crediting none of it understates a channel that is genuinely producing the best customers you have. There is no universally right answer and a tool should not pick one quietly.

So repeat and follow-on revenue is reported separately from the first job. The decision stays yours and it is visible rather than buried in an average.

Seasonality makes a single month a bad judge

This trade's demand arrives in shocks — a cold snap, a heatwave, a storm — and a campaign that looks brilliant in the week the temperature drops is being credited with weather.

Comparing a channel against itself across a longer window, and against the other channels in the same window, is the only reading that survives. The report covers whatever period your files cover, so the honest move is to give it a wide one.

Perguntas justas

“O FieldEdge já faz isso.” Não exatamente.

Eles dizem

“Our office staff already ask callers how they heard about us.”

Nós dizemos

They do, and the answer is unreliable in a known direction: people say the internet, or a friend, or they do not remember. This reads the ad click and the invoice rather than a recollection.

Eles dizem

“We do not want to change how we dispatch.”

Nós dizemos

Nothing changes. FieldEdge stays as it is and its export becomes the revenue file.

Eles dizem

“Half our jobs have no email address.”

Nós dizemos

That is normal in this trade, and the phone number is the better key anyway. The report says what share it could match rather than assuming.

Perguntas

FieldEdge, especificamente.

Outra dúvida? Pergunte e uma pessoa responde.

No. It reads a file you exported, so nothing holds a credential to your account and nothing writes back.

Comece hoje

Duas exportações, e você vai saber.

Nada para instalar no FieldEdge, sem chave de API e sem precisar ter rastreado nada até agora. O ano passado funciona tão bem quanto este mês.