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Para Smokeball

Some matters bill well and consume a fortnight nobody charged for.

Export billings from Smokeball, upload the leads behind them, and rank channels on work that was worth doing.

Sin clave de API Nada que instalar en SmokeballNada que instalar Sin tarjeta de créditoSin tarjeta

CloseRev reads a Smokeball export of billings or collections — the client's phone or email, the amount and the date — and matches it against the calls, forms and referrals that produced the enquiry. Smokeball's distinguishing feature is automatic time capture, which means a firm using it knows what a matter actually consumed as well as what it billed — and that combination makes a channel's real profitability measurable rather than assumed. Revenue with no traceable lead is reported as Direct / Unknown.

Comprobado por última vez con la documentación del propio Smokeball el 24 de septiembre de 2026.

La brecha

You know exactly how long every matter took. You have no idea which advert produced the ones that took too long.

Smokeball ve

Qué se vendió, a quién y por cuánto.

ninguna fila en común
Su cuenta publicitaria ve

El clic, la palabra clave, la llamada y cuánto costó cada uno.

El archivo

Qué debe contener la exportación.

Tres cosas sostienen la coincidencia: quién, cuánto y cuándo. Todo lo demás es opcional y solo cambia cómo se puede desglosar el informe.

  1. Necesaria

    Client phone or email

    On the client record from intake. Whichever the intake form captured is the key.

  2. Necesaria

    Amount billed or collected

    Collections where you have them; billings otherwise. Whichever you choose, use it on every row.

  3. Necesaria

    Billing date

    When the work was billed. Keep the matter open date too, so the cycle is visible.

  4. Opcional

    Recorded time

    The captured hours on the matter. This is the column that turns a revenue ranking into a profitability one.

Paso a paso

Cómo sacar el archivo de Smokeball.

Escrito para quien tiene Smokeball abierto en la pestaña de al lado. Los nombres de los informes varían según la edición, así que cada paso indica qué buscar.

  1. Export billings by client

    One row per billing with a client contact detail, the amount and the date.

  2. Export the recorded time if you can

    It is what makes this page different from every other legal page in the catalogue: revenue per hour by source rather than revenue by source.

  3. Export your lead sources

    Tracked numbers, the website form, directory listings, referral sources and any content that produces enquiries.

  4. Take a year

    Matters run for months, and a shorter file measures the retainer rather than the matter.

  5. Upload

    The join runs on the phone and the email, normalised, and declined enquiries stay in the file as the cost of the source that sent them.

Lo que recibe

La página que Smokeball no puede mostrarle.

Ingresos por canal, el número de ventas detrás de cada cifra y un grupo honesto para las que nadie pudo rastrear. Cifras de ejemplo, del caso práctico de la página Despachos de abogados, no de una cuenta de Smokeball.

Atribuidos a un canal$396,00066% de $600,000
Ventas coincidentes27 de 41solo alta confianza
Ticket medio$14,600por venta pagada
CanalProporciónVentasIngresos
Google Ads18$312,000
Meta Ads6$54,000
Email marketing3$30,000
Directo / Desconocido14$204,000

Las ventas sin coincidencia quedan en Directo / Desconocido. Nunca se reparten entre los canales pagados para que el total se vea mejor.

El argumento

Qué cambia cuando cada matter y el anuncio comparten una fila.

Automatic time capture makes profitability per channel measurable

Most firms can tell you what a matter billed. A firm capturing time automatically can also tell you what it consumed, without relying on anybody remembering to write it down.

Put a lead source beside that and the question changes from which channel produces revenue to which channel produces work worth doing.

The two rankings differ, sometimes sharply: a source producing high-value matters that each consume triple the hours can be the least profitable in the firm.

Nothing else in this catalogue can support that comparison reliably, because in most systems the time data is too incomplete to trust.

Where the recorded time is exported, the report gives revenue per recorded hour by source, which is as close to a profitability ranking as a marketing report gets.

Fixed-fee work rewards the channel that sends simple matters

A great deal of small-firm work is fixed fee — conveyancing, wills, straightforward applications — where the price is set and the effort is not.

On a revenue-only view every fixed-fee matter from every source looks identical, which conceals the entire question.

With recorded time, the sources separate immediately into the ones sending clean matters and the ones sending complicated clients at the same price.

That is usually the single most useful output for a firm doing volume fixed-fee work, and it is invisible in any platform report.

It also tells you where a price increase is justified, which is a commercial decision the marketing report can actually inform.

Enquiries the firm declined still cost the firm

Intake time is real: somebody takes the call, opens a file, assesses whether the firm can act, and frequently concludes it cannot.

A source producing a stream of enquiries outside the firm's practice areas has a genuine cost that never appears in a cost-per-client figure.

Keeping declined enquiries in the lead file makes that cost visible against the revenue the source did produce.

For a small firm where the person doing intake is also fee-earning, that cost is measured in billable hours rather than in admin time.

This is the reason a cheap lead source can be the most expensive thing a small firm buys.

Referrals are the largest channel and the least examined

Existing clients, other firms and local professionals produce most of the work in most small practices, and none of it arrives with an invoice attached.

That absence makes every paid channel look like a larger share of the firm than it is, and it hides the question of what actually causes referrals.

Recording the referral source at intake puts them into the same comparison on the same collected money.

The follow-on finding is usually the valuable one: which paid channels produce clients who go on to refer others, which makes those channels worth more than their own billings suggest.

Preguntas justas

«Smokeball ya hace eso». No exactamente.

Ellos dicen

«Smokeball already reports on billings.»

Nosotros decimos

It does, and it has no record of the advert or referral that produced the client, because that predates the matter.

Ellos dicen

«Our fees are fixed, so revenue per source is enough.»

Nosotros decimos

It is not, and fixed fees are exactly the case where it is not — the price is constant and the effort is not.

Ellos dicen

«Most work is referral.»

Nosotros decimos

Then the report will show that with a number, and the useful question becomes which paid channels produce clients who refer.

Preguntas

Smokeball, en concreto.

¿Algo más? Pregúntenos y le responderá una persona.

No. It reads an exported file, so your matters, documents and time entries stay where they are.

Smokeball y los demás nombres de productos y logotipos de esta página pertenecen a sus propietarios y se muestran para identificar el software del que procede un archivo. CloseRev no está afiliada a ellos ni cuenta con su respaldo, y no se conecta a ninguno: lee un archivo que usted exporta.

Empiece hoy

Dos exportaciones y lo sabrá.

Nada que instalar en Smokeball, sin clave de API y sin necesidad de haber rastreado nada hasta ahora. El año pasado funciona igual de bien que este mes.