Preferências de cookies

Escolha o que podemos usar. Cookies estritamente necessários mantêm você conectado e não podem ser desativados; todo o resto é decisão sua e não muda nada no funcionamento do site. Você pode mudar de ideia a qualquer momento pelo rodapé.

Para Smokeball

Some matters bill well and consume a fortnight nobody charged for.

Export billings from Smokeball, upload the leads behind them, and rank channels on work that was worth doing.

Sem chave de API Nada para instalar no SmokeballNada para instalar Sem cartão de créditoSem cartão

CloseRev reads a Smokeball export of billings or collections — the client's phone or email, the amount and the date — and matches it against the calls, forms and referrals that produced the enquiry. Smokeball's distinguishing feature is automatic time capture, which means a firm using it knows what a matter actually consumed as well as what it billed — and that combination makes a channel's real profitability measurable rather than assumed. Revenue with no traceable lead is reported as Direct / Unknown.

Verificado pela última vez na documentação do próprio Smokeball em 24 de setembro de 2026.

A lacuna

You know exactly how long every matter took. You have no idea which advert produced the ones that took too long.

O Smokeball vê

O que foi vendido, para quem e por quanto.

nenhuma linha em comum
Sua conta de anúncios vê

O clique, a palavra-chave, a ligação e quanto cada um custou.

O arquivo

O que a exportação precisa ter.

Três coisas sustentam a correspondência: quem, quanto e quando. O resto é opcional e só muda como o relatório pode ser detalhado.

  1. Obrigatória

    Client phone or email

    On the client record from intake. Whichever the intake form captured is the key.

  2. Obrigatória

    Amount billed or collected

    Collections where you have them; billings otherwise. Whichever you choose, use it on every row.

  3. Obrigatória

    Billing date

    When the work was billed. Keep the matter open date too, so the cycle is visible.

  4. Opcional

    Recorded time

    The captured hours on the matter. This is the column that turns a revenue ranking into a profitability one.

Passo a passo

Como tirar o arquivo do Smokeball.

Escrito para quem está com o Smokeball aberto na aba ao lado. Os nomes dos relatórios variam conforme a edição, então cada passo diz o que procurar.

  1. Export billings by client

    One row per billing with a client contact detail, the amount and the date.

  2. Export the recorded time if you can

    It is what makes this page different from every other legal page in the catalogue: revenue per hour by source rather than revenue by source.

  3. Export your lead sources

    Tracked numbers, the website form, directory listings, referral sources and any content that produces enquiries.

  4. Take a year

    Matters run for months, and a shorter file measures the retainer rather than the matter.

  5. Upload

    The join runs on the phone and the email, normalised, and declined enquiries stay in the file as the cost of the source that sent them.

O que você recebe

A página que o Smokeball não consegue mostrar.

Receita por canal, a quantidade de vendas por trás de cada número e uma categoria honesta para as que ninguém conseguiu rastrear. Números de exemplo, do caso prático da página Escritórios de advocacia — não de uma conta do Smokeball.

Atribuída a um canal$396,00066% de $600,000
Vendas com correspondência27 de 41só alta confiança
Ticket médio$14,600por venda paga
CanalParcelaVendasReceita
Google Ads18$312,000
Meta Ads6$54,000
E‑mail marketing3$30,000
Direto / Desconhecido14$204,000

Vendas sem correspondência ficam em Direto / Desconhecido. Nunca são distribuídas entre os canais pagos para melhorar o total.

O argumento

O que muda quando cada matter e o anúncio ficam na mesma linha.

Automatic time capture makes profitability per channel measurable

Most firms can tell you what a matter billed. A firm capturing time automatically can also tell you what it consumed, without relying on anybody remembering to write it down.

Put a lead source beside that and the question changes from which channel produces revenue to which channel produces work worth doing.

The two rankings differ, sometimes sharply: a source producing high-value matters that each consume triple the hours can be the least profitable in the firm.

Nothing else in this catalogue can support that comparison reliably, because in most systems the time data is too incomplete to trust.

Where the recorded time is exported, the report gives revenue per recorded hour by source, which is as close to a profitability ranking as a marketing report gets.

Fixed-fee work rewards the channel that sends simple matters

A great deal of small-firm work is fixed fee — conveyancing, wills, straightforward applications — where the price is set and the effort is not.

On a revenue-only view every fixed-fee matter from every source looks identical, which conceals the entire question.

With recorded time, the sources separate immediately into the ones sending clean matters and the ones sending complicated clients at the same price.

That is usually the single most useful output for a firm doing volume fixed-fee work, and it is invisible in any platform report.

It also tells you where a price increase is justified, which is a commercial decision the marketing report can actually inform.

Enquiries the firm declined still cost the firm

Intake time is real: somebody takes the call, opens a file, assesses whether the firm can act, and frequently concludes it cannot.

A source producing a stream of enquiries outside the firm's practice areas has a genuine cost that never appears in a cost-per-client figure.

Keeping declined enquiries in the lead file makes that cost visible against the revenue the source did produce.

For a small firm where the person doing intake is also fee-earning, that cost is measured in billable hours rather than in admin time.

This is the reason a cheap lead source can be the most expensive thing a small firm buys.

Referrals are the largest channel and the least examined

Existing clients, other firms and local professionals produce most of the work in most small practices, and none of it arrives with an invoice attached.

That absence makes every paid channel look like a larger share of the firm than it is, and it hides the question of what actually causes referrals.

Recording the referral source at intake puts them into the same comparison on the same collected money.

The follow-on finding is usually the valuable one: which paid channels produce clients who go on to refer others, which makes those channels worth more than their own billings suggest.

Perguntas justas

“O Smokeball já faz isso.” Não exatamente.

Eles dizem

“Smokeball already reports on billings.”

Nós dizemos

It does, and it has no record of the advert or referral that produced the client, because that predates the matter.

Eles dizem

“Our fees are fixed, so revenue per source is enough.”

Nós dizemos

It is not, and fixed fees are exactly the case where it is not — the price is constant and the effort is not.

Eles dizem

“Most work is referral.”

Nós dizemos

Then the report will show that with a number, and the useful question becomes which paid channels produce clients who refer.

Perguntas

Smokeball, especificamente.

Outra dúvida? Pergunte e uma pessoa responde.

No. It reads an exported file, so your matters, documents and time entries stay where they are.

Smokeball e os demais nomes de produtos e logotipos desta página pertencem aos seus donos e aparecem para identificar o software de onde vem um arquivo. A CloseRev não é afiliada a eles nem endossada por eles, e não se conecta a nenhum: ela lê um arquivo que você exporta.

Comece hoje

Duas exportações, e você vai saber.

Nada para instalar no Smokeball, sem chave de API e sem precisar ter rastreado nada até agora. O ano passado funciona tão bem quanto este mês.